Prices, Specifications and Policies

  • All prices include Goods & Services Tax (GST) for New Zealand or if applicable.
  • FabTag limited exerts its right to update pricing, specifications and policies at any time and without notice.
  • FabTag Limited acknowledges that while all pricing, availability and specifications of our goods are as accurate and current as is practicable, the nature of the industry drives all manner of changes quickly. FabTag Limited accepts no liability should any of our goods become unavailable or if pricing and specifications presented online differ from those available.

Consumer Guarantees Act

Where goods have been procured for business purposes, the terms of the Consumer Guarantees Act 1993 shall not apply. 

Risk and Ownership of the Goods

The customer receives risk in the goods upon delivery directly or to the address specified.

Where a carrier has been used to effect delivery, delivery to the carrier is the same as delivery to the customer. Therefore any claims for goods damaged in transit should be directed to the carrier immediately once received by the customer.

Until all monies paid for the contracted goods have been cleared, or where FabTag Limited owes monies to the customer, the goods remain the sole and absolute property of the legal owner, FabTag

Our Credit and Billing Terms

The following Terms and Conditions apply and form part of the contract of service or sale which you have accepted when requesting a sale or service from us. We reserve the right to modify or alter these terms from time to time, and would outline any changes in writing.

All accounts must be paid by the “Terms of Payment” on the Tax Invoice. Any exceptions must be agreed to in writing. Should a breach or default of prompt payment by a customer occur, collection agency costs and any other related costs shall be added to the customer’s account. A late penalty fee(s) of 3.5% per month on any outstanding amount will also apply.

Where a customer has breached or defaulted on these terms and conditions, cancellation of further credit may result.

Privacy Policy

FabTag Limited may use the services of a credit agency to check your credit details for the purpose of obtaining credit reports. You agree and acknowledge that all personal information you have given us may be used or held for this purpose.

You can be assured your personal information you have provided to FabTag, including your email address, will never be traded, sold, rented or shared with any other party.

Secure Site

Any credit card or payment details you provide us will not be held on this website and are processed on a secure off-site gateway (Paypal or Stripe)

Returns Policy

With the exception of business-to-business transactions, an order with FabTag Limited can be cancelled without reason within three working days after the goods are received. To be accepted, all returns to FabTag must clearly display a valid return number on the outside of the package and cannot be addressed to our post office box number.  A return number may be requested by emailing customercare@efabprint.com. Please quote your invoice number, your name and relevant customer details, as well as the reason for the product’s return. Our Customer Support staff will email a return number to you, together with instructions on what to do.

While the goods remain in your possession, good care must be taken of them and they must remain in their original packaging. We may be unable to accept returned goods with opened packaging. You must pay any carrier charges yourself and at your own risk. Fab Cartridges may exert its right to charge a 30% to 40% restocking fee.

Promotional Email

When placing an order with FabTag, you consent to us adding your information to our mailing list for special offers to be directed to you. You are able to safely unsubscribe from this list and, should you wish to do so, please contact us by email at customercare@efabprint.com.

This does not affect your usual statutory rights as a customer in any way.

False Orders

Any attempt to place an order which is not genuine or is deliberately misleading will be referred to the local Police.

Governing Law and Jurisdiction

Any contract between you, the customer, and FabTag shall be determined by New Zealand legislation and its court

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